[Resolved] Airtel — Number not migrated

[Resolved] Airtel — Number not migrated

A Amit Mandal Mandal from Kolkata, West Bengal

I have given my request to migrate my prepaid number [protected] to postpaid but till now i have not received any update. It was given 27th september. Please look on it and tell me how long will it take till now? I have sent email to your desk but no reply is received till now. Tell me whether it will be resolved or not. I was said that it will take only 24 hours. Was this information helpful? No (0) Yes (0)
May 25, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 30, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 30 September 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Oct 01, 2016 Updated by Amit Mandal Mandal My alternate number is [protected]. Dear Airtel, Do you want customers in your service ? If you want then I request you to give attention to those people who are now pretending to work in Airtel well but in real they are taking money befooling you. I came to know that my Address verification is negetive. But my question is, why I didn't receive any call even in my one number from your agent ? My two numbers [protected] and [protected] are always on and even I call back to the numbers if I find any missed call. No Airtel agent called me for address verification . You just find out that people who was sent to my address and take step against it and tell me finally whether my number([protected]) will be migrated to postpaid or not? How many times I have to contact with you for this simple matter? Is there any wrong from my end?I just want final reply. Verified Support Oct 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 September 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Oct 04, 2016 Updated by Amit Mandal Mandal For the number [protected] Please change my plan to the same as he plan of the number [protected] with same discount(Rs.199) and rental( Rs.99 and DATA 5G.B @300) benefits. Keep intact my current freebies.
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