Airtel — Number portability from vodafone to Airtel

Gokul nath

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

I was send sms for number portability from vodafone to airtel. I paid extra amount to vodafone (there is no outstanding also unbilled amount in my account). When I check with vodafone everything cleared from my side they said need to contact airtel. When I called airtel, they replied it's waiting for address verification. On 11th Apr 2014 I got order number for number portability. But still not there is no response from airtel. I got sms from airtel, saying that i need to contact [protected]. but when i called no one response.. My order ID:[protected] my no:[protected] unique porting code is VT186894. still now no one contact from airtel side. I called daily for airtel customer center, the folks also not giving proper information. please me.

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Airtel customer support has been notified about the posted complaint.

Apr 27, 2014

Updated by Gokul nath This complaint still not resolved. No one contact me yet. The email the given email ID past 10 times. Still now no response. I submitted this complaint on 10 back. Kindly help me to do. every time address verification team from airtel asking money to verify my address. Should I need to provide money? the following number person from airtel sending sms.. [protected] but still now no one come to check address verification..

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Nath,

This is with reference to your post dated 19 April. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Nath,

This is with reference to your post dated 19 April 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33