[Resolved]  Airtel — Offer which doesn't have a clear picture and so i lost amount

Address:Coimbatore, Tamil Nadu

Today morning i got a message saying "recharge for 144=600 local+STD minutes free. So i recharged it. Later when i made the call i started loosing money from my balance. When i contacted customer care (have contacted them 3 times) they say that the offer should be valid only in tamil nadu. i came to bangalore for my personal work and will be here for a month . They are saying that this wont work in " roaming which they haven't said in that message . i had attached the message here. So please do the needful and take required steps to get back my amount. [protected] this is number.please send the reply to [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

This is with reference to your post dated 24 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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