[Resolved]  Airtel — Online prepaid recharge

Address:500085
Website:www.airtel.in

I recharged the airtel mobile number [protected] online through DEBIT CARD banking first it show failure( bank txn no[protected] but the amount has been deducted from my Bank a/c. I again recharged same amount bank txn no[protected]but the amount has been deducted from my Bank a/c. Bank - Uco Bank, Date of transaction- 21st Jan, 2016. please refund the amount as soon as possible.
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Jan 29, 2016
Complaint marked as Resolved 
The airtel company executives had called me after the complaint, regarding the debit card details. They asked me regarding debit card, which refused to give and after few days amount has been refunded to my account by VMT
Airtel customer support has been notified about the posted complaint.
Jan 22, 2016
Updated by Mushfir Unnisa
Is there any need for debit card number to refund the amount. What if, the debit card belongs to some unknown person.
And usually how much time it takes to get the refund.
Jan 29, 2016
Updated by Mushfir Unnisa
Amount refunded
Jan 29, 2016
Updated by Mushfir Unnisa
Thank you for quick response
Complaint comments 

Comments

Dear Customer,
This is with reference to your post dated 21 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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