[Resolved]  Airtel — Paid bill but number is not activated

Address:New Delhi, Delhi, 110092

Dear Sir
my name is arun tyagi and my mobile number is [protected] my number is barred for last 1-2 months because of not paid bill. i didn't pay bill because the bill is not correct they added some extra charges which i not used. One day i receive a call from Airtel her name is Sarika Contact No-[protected]. I told her about all my problem that why i am not paying my bill so she gave me waver on my total bill amount. she said you can pay Rs.3067 only and your pending amount will be wave-off. i didn't believe her so she said you can talk my Senior Back-end Manager Mr. Sanjiv garg Contact No-[protected] they will help you about this. He also said the same thing your number will be activate in 24 hours please pay of amount Rs.3067 and visit Airtel Store And he said show him a (Note) they will check the note and then you can pay your amount. i paid of amount Rs.3067 on 22/07/2016 but still my number is not activated.
please have a look on my complaint as soon as possible.

Arun Tyagi
[protected]
[protected]@gmail.com
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Jul 27, 2016
Complaint marked as Resolved 
Dear Sir All Service Activated On My Number 9716663826.
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2016
Airtel Customer Care's response
Dear Mr. Tyagi,

This is with reference to your post dated 26 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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