[Resolved] Airtel — Poor/no wireless coverage at home (Prestige Langleigh, ECC Road, Whitefield, Bangalore) | |||
Attention Airtel Service Representative: Many o[censored]s in our Apartment complex (Prestige Langleigh, ECC Road, Whitefield, Bangalore 560066) have been suffering for the last 9+ months, with little to no Airtel wireless coverage (2G/3G). I and my wife, as well as at least 7 others have lodged complaint individually, with no outcomes. Adding details of myself and my wife, Sreerupa (living in 102 Phase-1) a) Shibashis Sen - personal[protected] postpaid) & corporate[protected] postpaid) b) Sreerupa Sen - personal[protected] postpaid) ... she is apparently a "platinum grade customer" however this did not make things any better c) other: Mamata Biswas[protected] postpaid) If you cannot do something about it, thats fine - please say so. The last thing that you can respond back is saying "We are actively looking into the matter" - because you know, as well as I do, that your words are a big lie. -Shibashis Sen (Dissatisfied Airtel customer for the last 9 months, happy customer prior to that, since 2005). Was this information helpful? | |||
Dec 30, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 22, 2014 Airtel Customer Care's response Dear Mr. Sen, This is with reference to your post dated 22 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
2 Comments | |||
Comments
42%
Complaints
54496
Pending
0
Resolved
21957
View all 54496 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33