[Resolved]  Airtel — Poor/no wireless coverage at home (Prestige Langleigh, ECC Road, Whitefield, Bangalore)

Address:Bangalore, Karnataka

Attention Airtel Service Representative: Many o[censored]s in our Apartment complex (Prestige Langleigh, ECC Road, Whitefield, Bangalore 560066) have been suffering for the last 9+ months, with little to no Airtel wireless coverage (2G/3G). I and my wife, as well as at least 7 others have lodged complaint individually, with no outcomes. Adding details of myself and my wife, Sreerupa (living in 102 Phase-1) a) Shibashis Sen - personal[protected] postpaid) & corporate[protected] postpaid) b) Sreerupa Sen - personal[protected] postpaid) ... she is apparently a "platinum grade customer" however this did not make things any better c) other: Mamata Biswas[protected] postpaid) If you cannot do something about it, thats fine - please say so. The last thing that you can respond back is saying "We are actively looking into the matter" - because you know, as well as I do, that your words are a big lie. -Shibashis Sen (Dissatisfied Airtel customer for the last 9 months, happy customer prior to that, since 2005).
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Dec 30, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2014
Airtel Customer Care's response
Dear Mr. Sen,

This is with reference to your post dated 22 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Dear Mr. Sen,

This is with reference to your post dated 22 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Same is in My case, using airtel for more than 4 years and they dont care to serve after giving complaint to them. This is crazy. Thinking of porting to BSNL.

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