[Resolved] Airtel — Postpaid broadband connection [protected] | |||
I have been using air tel 4 g wifi for the last one year. For the last two months i ma not paying the bill as i have been requesting air tel call centre to disconnect. My connection has not been disconnected, instead my bill is getting mounted and now it is rs.3478/-. Also, i am getting repeatedly calls from call centre which threatens me and they use some time unparliamentary language which is unethical too.in fact one of the call centre called me "fraud" which is not at all acceptable. Kindly help me in resolving the issues. I have no problem if any executive call me for final settlement and issues me a no claim certificate as i am worried that even after i make the payment it would not be deactivated. Pratibha [protected] Was this information helpful? | |||
Nov 29, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 22, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 22 October 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 29, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 October 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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