[Resolved]  Airtel / Postpaid Mobile Bill — Fraudulent online transaction

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam,

I Ganapathy.B & my ICICI bank credit card No.
[protected] is hacking some unknown Person fraudulent online transaction
done on 08.01.2014 in my credit card account. I have received an sms at 08:04
PM stating that there is a transaction of Flip Kart worth of Rs, 31, 500%.when I
was immediately call to customer care officer & informed to them & am
Not done this transaction & kindly block my credit card & stop the
transaction immediately like that i inform to customer care officer .Finally
they said don’t worry about this money within 7 working days Refund your money
& we issue a New credit card also like that they said & they
immediately issued a New credit card in 3 working days .But I wait for 7 days
they do not solve the problem . After 7 days
am Finally decided to complain a Cyber Crime Police Inspector of Mr.
K.Sudarshan Reddy File the FIR [FIR:11/2014[23.01.2014] A.P.P.M.Orders 470, 500
] in Cyberabad near Gachibowli & Cyber crime police was find out this
fraudulent transactions is done in New Delhi some unknown person his details
Crime Branch Police only having. Kindly if the bank give a timeline,
cooperation with me and hope with Cyber crime police will catch that fraudulent
person soon and money also recover soon back
kindly give a some of valuable solution for me & waiting for your replay.

Note:

Cyber crime
police investigation is going on but the bank not supporting me they are putting
late fee, service tax all this things, am not done this transaction & why
should i pay and you can give a valuable solution & immediate remedy for me &
.

Thanks
& Kind Regards,

Ganapathy.B,

Voice:[protected]

Mail.Id,
[protected]@gmail.com.
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Comments

Dear Sir,

We regret the inconvenience caused to you. We have made a note of your credit card details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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