[Resolved] Airtel — Postpaid plan - wrong information about plan given by their executive

ramshu123

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 401107
Website:	www.airtel.in

Sir,

Recently i was portabile my SIM card from idea to Airtel that time their executive offering lot of post paid plan and then i decide to convert my sim from idea to airtel .i would like to mention that fully fake offer that they are provide to me after converting to Airtel (fully cheating to me-Mrs.Pritee([protected]), Now she did not pick my call too for my queries.its realy upsetting me for their bad customer service.

I am writing this complaint because of their bad service & fake postpaid plan promise .earlier i was raise complaint to airtel regarding this matter but till a time its not resolved from their side.

RAMSHAD NP([protected])

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Oct 26, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 16 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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