Airtel — Postpaid to prepaid converstion problem

Address:

Bangalore, Karnataka

Dear Team,

I have applied for post paid to prepaid conversion for my airtel mobile number [protected] on 30 Dec 2014 in Cox town airtel center, Bangalore. With in 2 days my post paid sim got deactivated and there was no signal on my airtel number. I have informed the same to cox town airtel center and after making several visits. I have decided to change the airtel center. I have submitted new documents and collected new sim from rammurthynagar airtel center. But again same problem there was no signal, airtel executive have change sim card again, there was no luck this time too.. Executive has changed 6 sim cards and finally on 6th sim card i got signal on my mobile.. In this process days has passed i have got signal on January 20th 2015. Executive has asked me to call on 59059 for tele verification. Since then till today i am calling tele verification daily and they say that your verification is completed and sim card will be activated in 4 hrs, those 4hrs never completed. Today i got another surprise, i have received a bill of 220 rs for the January month. When i contacted airtel center rammurthynagar they say that my post paid sim got deactivated on January 31st 2015 even though i have applied on 30 Dec 2014 and my sim card got deactivated immediately on January 3rd 2015.

121 help desk post paid team is not logging any SR since my post paid is not active, 121 prepaid team is also not logging any SR since my number doesn't appear in their prepaid database, i have written several mails to 121 and nodal officer. Every time they promise for resolution but no luck. Now its been almost 1 and half month, . Please help me