[Resolved] Airtel — Postpaid to prepaid not done 30days plus | |||
Dear sir/madam, I khalid shaikh owned airtel no. [protected]. I had requested to convert my no fr9m postpaid to prepaid on 16 july 16. I made my full balance payment. I have beeb issued prepaid sim card from airtel gallery santacruz by executive mr pawan. I am following airtel gallery people from last 1 month. My prepaid simcard not yet started. Sim not registered errors appears all the time. This is first time in my life i had bad experience with airtel from last 12 years relation with airtel with different numbers. Please do the needfull as earliest as possible as you are my last hope. Thank you Regards Khalid shaikh [protected] Was this information helpful? | |||
Oct 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 24, 2016 Airtel Customer Care's response Dear Mr. Shaikh, This is with reference to your post dated 24 August 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 01, 2016 Airtel Customer Care's response Dear Mr. Shaikh, This is with reference to your post dated 24 August 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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