Airtel — Prepaid amount deducted and become zero | |||
I am using Airtel prepaid connection. For the same, activated Internet 1GB pack. While using the Internet, my data was existed and got message. Immediately turned off Internet connection within seconds. But total prepaid balance amount was become ZERO within seconds. This not acceptable to me and i want my prepaid deducted amount to be reinstalled in my account. As a reputed company, this type of practice not good. Expecting immediate action in this regard. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Chandra,
This is with reference to your post dated 04 May 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 04 May 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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Without sending any kind of Low Data Alert message they deduct my whole balance of Rs.188. They can not deduct the main balance in such a way. It's not the right policy. Hence I claimed to refund my money back but they ignore my problem every time. I am really disappointed with sort of thing. I request the authority to consider this mater & take necessary action.