Airtel — Prepaid recharge money lost | |||||
On 23 September I recharged my airtel prepaid sim to an amount of Rs. 390. Yesterday morning the balance was around Rs. 450 (there was a little amount of money left in the phone before the recharge). But today when I checked, the balance is 0. I didn't use the internet through data charge and didn't possibly call so many people. Online recharge txn ID-125913 Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 03 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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