[Resolved] Airtel — Problem to issue duplicate sim.

Veera Raghavan Venkatesan

from Bengaluru, Karnataka

Address:	Coimbatore, Tamil Nadu, 641035
Website:	www.airtel.com

First I need to make clear the AirTel is worst network in the country in the regard of customer support.
I been following for them to get the Duplicate SIM.
I received the information that my SIM will be activated in four hours, but till after a week my problem is not sorted out.
I am receiving the worst response from customer support and from their official customer log [protected]@in.Airtel.com.
I am waiting for the day for activation, if it's is done for sure will go for number portability for some other Network.
Since I have clubbed this number with most of the bank accounts and other person requirement I been cornered to follow this useless guys.
Anyways Airtel gonna miss 10year old customer for very sure.
Will advise the people of this country not to go for Airtel, for sure Airtel will screw you at the very critical part of time in your life.

Good bye "Airtel"

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Aug 15, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2016

Airtel Customer Care's response Dear Mr. Venkatesan,

This is with reference to your post dated 26 April 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 11, 2016

Airtel Customer Care's response Dear Mr. Venkatesan,

This is with reference to your post dated 26 April 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd