[Resolved]  Airtel — putting in wrong plan and raising bill accordingly.

Address:Chennai, Tamil Nadu

I am a Railway employee and applied for ra 10 cug 199 plan through your representative Mr. Kanimuthu/Chennai.(MOBILE NO.[protected]) But he put me in corporate ss 199 cug plan and this has resulted in raising bill for more amount on me whereas all my colleagues are regularly paying around Rs.205/- inclusive of all. Kindly be informed that I have been put in some other plan contrary to my request and hence you are requested to kindly change the plan and send me fresh bill as per ra 10 cug 199 plan to enable me to make payment at the earliest. You are also requested to kindly caution your representative suitably to avoid recurrence of such mistakes in future. Thanks, A.GOVINDRAJAN (AIRTEL MOBILE NO.[protected]) NO.218/A, 1st CROSS ROAD, NAGAPPA NAGAR CHROMPET CHENNAI - 600 044 TAMIL NADU.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer (agovindrajan),

This is with reference to your post dated 30 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com

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