Airtel — Recharge of net pack not activated

Address:Bangalore, Karnataka

I have done a recharge of rs. 186/- towards net pack on 29 jun 2015 still my netpack is not activated. I tried to contact customer care but of no use no response from them. . I have been using this airtel from 2009 i always face these kind of problems how can you expect me to refer to service others.

Kindly resolve the issue either recharge netpack for my prepaid no. [protected] or else refund the amount to my account

Fyi i tried to attach a copy of the transaction of recharge done through my account but could not able to attach.
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Dear Mr. Sindhi,

This is with reference to your post dated 01 July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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