[Resolved] Airtel — Recharge pack not working | |||||
I have made a special recharge of Rs 348/- which is for free Airtel to Airtel free incoming and outgoing for 28 days. However, it was nowhere mentioned that this pack will not work on roaming and because of this balance from my account is keep on going deducted, when I asked customer care representative they said this will not work on roaming. They should have mentioned on the recharge that this will not work in roaming, as it was written that STD and Local calls will be free and that is why I made the recharge. This is very disappointing. Was this information helpful? | |||||
Jan 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 Airtel Customer Care's response Dear Mr. Joshi, This is with reference to your post dated 5 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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my no. [protected] no network available right now please check and solve it now.