Airtel — Recharge success and benefit not credited. | |||
I have recharged Rs.44 to [protected] airtel prepaid number.But I am not get any 2g benfit, so I contacted to airtel customer care, the airtel executive transfer my call senior person, his name is amudhan.He agreed your recharge was done at 7.45pm on 31st July and benificary not added. He is not taken any complaints or resolve my problem, he is simply advised to ask third party recharge vendor and repeating same answer. Give the benefit for recharged amount or else I will go consumer court. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 31 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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