Airtel — Recharge unsuccesful | |
I had done recharge of Airtel through SBI net banking on Oct 06, 2015 at 10.30pm of Rs 200.
I received a message from SBI that transaction is successful and amount was deducted.
But I received message from Airtel that transaction failed.
I contacted customer care executive he said you will receive balance within 2 hours.
I want strict action should be taken against the executive as I not received balance amount.
Aishwarya Sukale
[protected]. Was this information helpful? | |
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Airtel customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
Dear Team,
Kindly contact me on below mentioned alternate number after 10.00 am.
Prathamesh Sukale.
[protected].
Kindly contact me on below mentioned alternate number after 10.00 am.
Prathamesh Sukale.
[protected].
A person claiming to be an Airtel executive called from [protected] at 10.20 pm and was asking debit card number, Expiry Date, CVV from which transaction was done. As told by banks I didn't reveal sensitive details like CVV number.
Further the executive said the request to transfer deducted amount will be cancelled.
I request you to credit balance in my Airtel account as I cannot reveal card details.
I can give account details only if needed.
Further the executive said the request to transfer deducted amount will be cancelled.
I request you to credit balance in my Airtel account as I cannot reveal card details.
I can give account details only if needed.
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This is with reference to your post dated 06 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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