[Resolved]  Airtel — Refund for broadband not provided

Address:Gurgaon, Haryana, 122001

Hello,

Last month i applied for airtel broadband, company executive came and collected 1000 rs from me, i came to know than connection in my area is not feasible, i am still waiting for my refund. I have uploaded the copy of my canceled cheque on their refund portal.

I am even not able to track my request number and not even able to talk to their customer care also.

Request number: — aor1f70f5
Cef no:-4215848
Mob no:- [protected]
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Sep 28, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

Hello,

I didn't received any resolution. One of executive called me and said he will mail me the link to upload the canceled cheque but I didn't received any mail kindly check if you sending mail to right address.

Email Address:- [protected]@gmail.com

If for such minimum amount I need to follow so much than I should also not be attached to airtel in any way I am using airtel postpaid sim from last six year and now I will get it ported to some other telecom provider who can at least hear to their customer.

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