Airtel — Refund me the currency deduction of 90 rupees.

Address:Bangalore, Karnataka, 560061

Date of the incident : 24.12.2015 Client number :+91 [protected] Call time :2:45 pm to 2:49 pm Description: I had received a call from one of the airtel customer executive she told me about a plan which is cost effective, airtel to airtel would cost around 10 paise per min and she told me this plan will be effective once you confirm it, For confirmation she asked me to press 5 after hearing a song i did what she told me i even asked her twice if there was any hidden charges for it she told me nothing like that and told me to confirm after hearing the song . i got a message from airtel a deduction of 90 rupees for hello tunes subscription for no reason it has been deducted.
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Dear Ms. Sudershan,
This is with reference to your post dated 28 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi Umesh Arora

i dont have an airtel account number, kindly let me know where i can find the airtel account number and
Mine is a pre paid connection its not a post paid connection and this is my contact number [protected]
Dear Ms. Sudershan,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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