Airtel — Refund of Rs 56.00 credited towards wrong plan

Address:

Chittorgarh, Rajasthan

Dear Sir, I have paid amount Rs 56.00 by credit card dated 22/3/2015 was credited at 17.40.14 at Bharati Hexacom confirmation Txd ID No. 281775 for our mobile No. [protected] ( KAILASH C SOMANI) against plan 45p/min local +std as per displayed on AITEL WEB PAGE on 22nd March . But it is surprised to note that amount is credited towards another plan i.e GPRS activation which I never opted for while payment confirmation.I called to consumer care of AIRTELL on dated 23 rd March at 13.54 a.n his reply was totally surprising tome that webpage is not updated daily and before payment I should get confirmation by calling consumer care centre .From such reputed service provider we can not expect such behavior nor it is cautioned while making payment that I should have confirmed about plan is updated on website or not.I request to please refund my payment as there is no mistake from our side.Regards, K C SOMANIMobile No [protected]