Airtel — Regarding activation of nano sim card

Jency Thomas

Address:

Bangalore, Karnataka

I had purchased a new sim card on[protected] and it was activated only on[protected] and that too after several requests to the Airtel office in ITPL, Bangalore. I had requested for a nano sim and I was told to activate the nano sim through my current airtel sim. I did the same with the steps (provided by the airtel staff) on[protected] at 20:17 and my nano sim was supposed to be activated within 15 minutes. Now the current time is 12:[protected]. I have been experiencing a very bad service from Airtel. I want a solution as soon as possible.

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Airtel customer support has been notified about the posted complaint.

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Question Answer

I too have bad experience from Airtel office in ITPL, Bangalore. They are totally irresponsible. I have ported Airtel just because of their irresponsibility. Services of Airtel stores are getting worse day by day.

Givin Varghese

Airtel in India is really worst nowadays. My friend also had bad experience from Airtel office in ITPL. Is airtel aware of this? Pathetic Service..!!

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Thomas,

This is with reference to your post dated 29th July 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Jency Thomas

This has been resolved. Went to the nearby store and got another nano sim.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Thomas,

This is with reference to your post dated 29 July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd