Airtel — Regarding delay in activation of ported SIM | |||||
This is regarding verification and activation of my mobile number which I have ported from BSNL to Airtel . The SIM has already been ported to Airtel and is having signal but no outgoing and incoming call/message are allowed on the number. I discussed the issue with airtel customer support for which they suggested to 59059 for number verification, I as per their tried the same but in vain. I again contacted airtel customer care with the issue via mail / teletalks for which my alternate airtel contact number details were asked by them which I provided to them with no waste of time. On getting the details they assured me to activate calls on number on or before 06/10/2015 but on promised date they asked for another 2 days. Now the two days has also passed and it is about 3 weeks I am waiting for my number to get activated.this number is of great use to me each of my known is aware of this number and important information used to receive on this number due to which I am facing lot of problems. I am also asking airtel to give me portal code to switch to another subscriber if it is not possible to resolve my issue but still no prolific response received yet. It is therefore kindly requested to intervene in this matter immediately for the resolution of the issue at the earliest. Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 08 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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