[Resolved] Airtel — Regarding delay in porting my number to airtel past 6 months | |||
Hi there, i visited your airtel store at sector 4, bokaro mall on 27th dec15 to convert my prepaid number [protected] (docomo) to airtel. i am posted at the line of control somewhere at the northern frontiers. i was promised that my number will start within 5 days .i paid the requisite amt asked by the sales staff, gave him the port number but my number didnot get converted.when i enquired about the same after say one month, i was told i have to again give the port number for that i have to send the sim to delhi to get activated and i again sent the port cord. it was not abt some meagre amt u guys charged but all abiout the faith customers bestow in the company. till date my number has not been ported to airtel and now i have been told to give my documents afresh for the needful.i need to know a good reason why i should not doll out a few bucks and take the company to the consumer forum for harrassment, cheating and breach of faith.pl resolve the issue and contact me on [protected] as ur toll free grievance redressal number is not responding. Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 May 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54483
Pending
0
Resolved
21956
View all 54483 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment