[Resolved]  Airtel — regarding new connection

Address:New Delhi, Delhi

Dear sir, I am Sachin Dixit and got a call from airtel Money Multiplier representative on 4-10-14 regarding new postpaid connection. I liked her plan and placed order for 2 new postpaid connections. Next day her representative came & took payment and said that the both no's will be activated within 48 hours. But after 48 hours when i checked the no's, they were not get activated. I immediately called the customer support for the same. They told me that the No's were alloted to other person while that no's were punched by my name. So this is the matter of cheat & missguiding the customers. I want the same numbers which was i booked. Please resolve my problem asap. Thanks.
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Dixit,

This is with reference to your post dated 09 October 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr. Dixit,

This is with reference to your post dated 09 October 2014.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
dear sirs
i have applied for a new broadband connection but the response from
your side is no feasiblity to your area
but sir in coimbatore kavundampalayam is big and potential area
there peoples volume of livng is large
so pls consider and give a connection

name vicky
ph no [protected]
nice
i pay for new postpaid connection on 23march but still today it not started.
no response from airtel side.even after written complait.
kindly start it as soon as possible this going to be a mentally torture for me

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