[Resolved]  Airtel — Regarding non receipt of 500 MB against 2GB data offer on Rs 253 recharge

Address:

Kanchipuram, Tamil Nadu

I would like to share that I am having Airtel prepaid connection [protected] from past 7 years. Kindly note I have received alert messages on June 16, 17 & 18 that there is an offer available for 3G data back, it is 2GB data on Rs 253 with 28 days validity. I have recharged on 18-06-15 with Rs 253, whereas I have received only 1.5 GB, asked Airter retailer, he replied that the balance 500 MB will get added later. As I haven’t received the same, called Airtel customer care executive on 19-06-15, 7.30 PM and received a complaint number (CBNRD[protected]). The contents of the message is that my query will get resolved on 23-06-15. As I didn’t receive balance 500 MB data till today, I have called your executive today 08.15 PM, explained all the above conversations in detail enough, your executive replied me that the offer is not applicable to me and disconnected the call without getting my reply. Request to resolve this issue on top priority. I need my query to be resolved judicially with in 27-06-15 Please treat this matter most urgent.