Airtel — Regarding Shifting of Airtel DP Box.

Address:

Chennai, Tamil Nadu

My name is Jaiprakash, I have raised a complain(Complain#[protected] for shifting the Airtel DP box which in front of my house. I am planning to demolish my old house & re-construct the new house. I have raised a complain in the month of April 2015 and a person named Sanmugam called me & told that the DP box will be shifted with in 10days but nothing has happened till date. Later in May once again I went and raised a complain to Airtel santhome office and they re-assigned the ticket to a person named Magesh. Magesh inspected the place and told that it will be shifted within a month. When I followed up with him after few days he told us that the request has been approved in June and the DP box will be shifted within a week but till today the DP box has not been shifted. Whenever I call the person Magesh he never picks his phone and he tries to cheat us by not picking the phone. Iam not sure what is happening with Airtel. Iam really loosing confidence with Airtel for such a bad customer service. Could you please shift the DP box ASAP as it is affecting my house construction work. I am not sure what is going on with Airtel and such a bad customer service. There is no proper response in spite of complaining many times. Note: I had raised this ticked in April and till now it as not been resolved. You can reach me at +91 [protected]