Airtel — Regarding speed & network in 4G broadband connection

Address:141013

We are having broad band connection no [protected] since Jan 2015 with plan of 10 GB with monthly rent of Rs. 1000/= + S/Tax. Inspite of having lodged so many complaints to their toll free regarding speed as well as network issue, nothing has been done so far & we are crying again & again, but airtel people has become deaf. They are just going ahead for taking customers rather than taking care of the existing customers. We are having 5 airtel mobile connection & one broad band connection. After launching 4G services in Punjab, we are facing acute problem in either network problem or call drop in our mobile also along with non network and speed in broad band connection Neeraj Jain H- No- 3155 Basant Avenue, Extension-10 Ludhiana-141013 M[protected]
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Dear Mr. Jain,

This is with reference to your post dated 25 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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