Airtel Relationship Center Velachery — Pathetic Service | |
Hi, For the past three weeks i am trying hard to convert my postpaid number to prepaid. I have submitted the proofs three weeks back in velachery ARC(Counter no.2). After that i got a call from airtel representative saying my signature is not matching. Last saturday (22 August) i have submitted the proofs (with correct signature) in ARC velachery (Counter no.2). They said it will be activated in 48 hours. But till now i did not get any response from the ARC as well as airtel customer care. Let me know if this is not possible so that i can go with some other service provider. I have been a customer with airtel with past 7 years and is the service that you provide to a long term customer? Very dissatisfied with the velachery ARC and the pathetic airtel service workflow. -- Logesh Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Mr. Logesh,
This is with reference to your post dated 27 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 27 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 27 August 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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