[Resolved] Airtel — Report a fraud

jkamit

Address:

Pune, Maharashtra

Hi Team, There was fake transaction on my ICICI Credit card at Airtel bill desk. Raised complaint with bank regarding it. Kindly check from your end and do the needful. My transaction details: Your ICICI Bank Credit Card XXXX7000 has been used for a transaction of INR 4, 950.00 at AIRTEL PYMT-BILLDESK (October 06, 2014; 16:01:23 hrs.)

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Oct 13, 2014

Updated by jkamit Adding to above complaint, I would like to inform you that below numbers are used to call for false comments

+91-[protected]/ +91-[protected]

Thnx & Regards,

Amit Koul

Oct 13, 2014

Updated by jkamit Hello Team,

Kindly update me on the status of my complaint raised in regards with the below transaction.

06/10/2014 74568224279270225506961 AIRTEL PAYMENT Rs. 4, 950.00(DR)

When the amount will be reversed.

Thnx &amp; Regrds,
Amit Koul

Oct 21, 2014

Updated by jkamit Hello,

This is the information provided by ICICI bank for the fake transaction :

Further, the IP address used for the transaction is 106.223.95.245,
we request you to take up the issue with the merchant and take
assistance of police for further verification and recovery of the
disputed amount.

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Comments

janakiramangeetha

from Mumbai, Maharashtra

SIR,
YESTERDAY SOME ONE WITH HIS CELL PHONE([protected]) CALLING ME FOR REPLACEMENT OF ICICI CREDIT CARD AND DONE PAYMENT OF Rs.5000/- ON AIRTEL BILL PAYMENT DESK BEARING TRANSACTION ID NO.558764& RS.1500/- ON MOBIKWIK WITH TRANSACTION ID549823 & ANOTHER FOR RS.500/- ON MOBIKWIK WITH TRANSACTION ID 843368. PLEASE DO SOME THING TO GET BACK MY MONEY.
THANKING YOU
R. JANAKIRAMAN.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Mr. Amit,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '332801' in the subject line.

Regards,
ICICI Bank Customer Service Team

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Amit,

This is with reference to your post dated 06 October 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Amit,

This is with reference to your post dated 06 October 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

jkamit

Hello Team,

Kindly update me on the status of my complaint raised in regards with the below transaction.

06/10/2014 74568224279270225506961 AIRTEL PAYMENT Rs. 4, 950.00(DR)

When the amount will be reversed.

Thnx & Regrds,
Amit Koul

jkamit

Don't dissolve the trust factor.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Mr. Janakiraman,

ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details. Our official will contact you. Refer '335801_aaaa' in the subject line.

Regards,
ICICI Bank Customer Service Team

Karam Kumar

My Account for Rs 20000 by Bharati Airtel pvt ltd. They said it is for sim updation .They asked me all the account details to me I think it is somewhat fishy but I think Airtel will never do this kind of act. So I give my number to them look what happen they deduct my Rs 20000. I am attaching the details.