[Resolved] Airtel — Requested to activate our landline no[protected] | |||||
Dear Sir/Madam, On 2nd May 2016 we called up Airtel Customer Care No 121 and requested them to disconnect only Broad Band connection. They said they will disconnect without informing us that even land line connection(Voice call) will get disconnected. After two days when we called they said within 3 days will activate our land line no. On 19th may 2016 only they given us Complaint Ref.No."67939626". Everyday we are making a call requested them to activate our no which we are using from past 12 years. But no one is giving proper response to our call. This is worst service we experienced from Airtel connections. If you are unable to provide good service to your customer you should not continue. Stop your service for ever. We request you to do the needful as soon as possible as we provided this number to all our customers. Awaiting your response. Thanking you. Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 31, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54492
Pending
0
Resolved
21957
View all 54492 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Dear Sir/Madam,
We are receiving falls promises from your end from the day of disconnection of the Landline. Instead of cheating your Customer please rectify their problems immediately. Due to these problems you may loose many customers.
Awaiting your response at the earliest possible.
Thanking you,