Airtel — reversal for wrong bill payment

Address:

New Delhi, Delhi

Dear All On 11/03/2015 by mistake I made a WRONG BILL PAYMENT of Rs 700 for a prepaid number [protected] instead of my post paid number [protected]. The payment for the bill was done from my ICICI bank account. Request you to please reverse the amount to my bank account or transfer the same to my post paid account number. I have already mailed my issue to [protected]@in.airtel.com on 15/03/2015 but I am not getting a proper response from them