Airtel — Roaming Bill Issue

Address:Hyderabad, Andhra Pradesh

Dear Sir This is regarding my airtel mobile bill for the month of December, I have opted for IR data roaming pack of 999 which was existing and I travelled to Ghana, within 3 days my bill was posted for 1.6 Lac for data roaming alone, When I claim for the rental pack opted, the customer care has confirmed the pack is already existing .the billing system should have blocked my MSISDN if its noticing high utilization then the credit limit, Post I requested the GPRS was blocked when I was in roaming Later from Dec 25th – Dec 28th my internet bill was peaked to 1.4 lac billed usage, SR 59813677 With Regards Mathew +91 [protected]
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Since the request was to add IR Data roaming 999 Rs pack which will make international roaming free for 15 days as per pack else the billing system should have blocked i[censored]sage is crossing the credit limit, both dint happen
Any update from Airtel ?

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