[Resolved] Airtel — Rs 159 4G recharge Scam

Sohanjyoti

from Delhi, Delhi

Address:

759111

Hi,
I recharged my mobile with 159 rupees (exclusive offer for my airtel number ) on 5th Nov 2016 through airtel official app. It was supposed to recharge my Internet account of 2GB data, however I only got 500MB data. I contacted the customer care on same date, and to be told that remaining data will be credited to the account before 8th Nov. So, I got the message that my account is credited on 7th Nov. However no remaining data balance was added my account.

+4 photos

Was this information helpful?

No (0)

Yes (0)

Nov 16, 2016

Complaint marked as Resolved

Airtel refunded the data amount in terms of main balance. (smooth process)

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd