Airtel — Self attested ID proof lost by Airtel | |||
I went to Airtel office in Aditya Mall, Indirapuram, Ghaziabad to submit an address change request. This was on 22nd March. For ID proof and Address proof, I submitted a self-attested copy of my Aadhar Card. Now Airtel is telling me they did not receive the document. Airtel has lost the paper work. It is very negligent of them to loose such an important document. This can lead to my identity theft. I am worried and not sure what to do next. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 31st March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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