Airtel — Service Activation:[protected]

Address:	Pune, Maharashtra, 411027
Website:	www.airtel.com

Hello Sir/ Madam, I purchased a Airtel 4G wifi Router on 7th of October for Rs 2500.(Connection Number: [protected]) The device was sold to me under the false promise that my service will be activated with immediate effect. Once i paid for the device i was informed that it will take 24 hours for the service to be activated. Inspite of providing all the related document my service is still not activated. I called the airtel multiple times and every time they promised that my service activation is in process and it will be done by end of today. When i called customer service i was informed that Airtel got all the information wrong and i need to resubmit my documents. Since then i have been trying to teach the airtel professional and they have stopped replying to my phone calIs.I raised my complain with Airtel 121 and they promised that they will get back to me with 48 hours. Its been more than 98 hours and i have not heard from them. Airtel support is full of professional liars. I am frustrated to the extent that i no longer want to continue with their service. I want my money to be refunded which i paid for their device. Kindly look into the issue. Regards, Saurabh Sinha [protected]