Airtel Service — customer care threatening me that she will disconnect my connection

Address:

Khammam, Andhra Pradesh

Dear Sir / madame I Sk Shabeer Ahmed customer of airtel service from may 2005. I applied to port for my number [protected] and regarding this i have received a call from a female customer care on 12/04/2014 at 18:35 from this number [protected] and i explained my problem against call cost sms and net pack are higher side so i cant effort for it so and i told i want offer only my call cost reduction i even explained other service offer to her she replied that we can give 36 p/min but i asked only 10 p/min for airtel local and other as 30 p/min she said she can not give the offer and i replied that I don't your offer she replied will you continue in airtel service then i said its my wish. Then Here she asked my district and pin code, when asked why you want these details then she started threatening me that she will disconnect my airtel connection within one hour then i said its my wish to continue in airtel or i will keep my airtel number for incoming calls only or dummy in my mobile in raised voice then she disconnect the call is this fair I am asking is this fair way to talk the one of old customer who is using your service from may 2005 and i will lodge a compliant in consumer court. I want answer and action for why she was threatening me that she disconnect my connection