[Resolved] Airtel — Services not available for more than 48 hrs | |||
We have airtel broadband connection in office which is not working since last 3 days. Even after lodging complain for more than 72 hrs we are not getting proper response from company representatives. Maintainance problems are being sited and no technical person has visited our office. Upon asking for help these people giving same reason but no solution. This has cost us more than 2 lac rs of business loss. Who will pay for this? I want strong action to be taken against this company. Was this information helpful? | |||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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