[Resolved] Airtel — Sim card - service suspended +[protected] | |||
Hello, I'm using this number +91 [protected] for more than 8 years now, I’m being deployed in the abroad for last 6 months. I’m coming back home in the next week. Last Week I got a text message from AT-ARWINF on 12th November 2015 “As per our records, Airtel mobile [protected] has not been used from last 90 days. Pls. recharge within 15 days to avoid permanent suspension of services.” But I do notice today [19th November 2015] after my phone not able receive messages. I tried to recharge my phone, It failed. As I said I’m using this number for a very long time and people know me by this number. Please help me to reactivate this number. I’m ready to pay and recharge. Please do the needful. Looking forward to hear from you. Regards, Vivek. Was this information helpful? | |||
Nov 20, 2015 Complaint marked as Resolved Dear Vivek,
This is in reference to your email regarding deactivation issue for your airtel mobile number 9994651434.
Basis your email, I would like to inform you that the above mentioned airtel mobile number has been permanently deleted due to non-usage with effect from 14th November 2015.
Hence, I regret the infeasibility to process the request any further as the said number connection had already been processed to other customer.
For further queries, please do email. Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 19 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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