[Resolved] Airtel — Sim got deactivated without any reason | |||||
My airtel sim got deactivated last Wednesday, 27th april, 2016. I went to the shop from where I purchased that sim, they told me it is not active in the system, I recharged it every third day, it was being used every single hour, incoming as well as outgoing. Airtel vendors have mailed to even higher authorities but still I haven't received even a single information of why it got deactivated . I want a valid reason, it is a serious issue and I will file a case. To stop someone's number without a valid reason is illegal. Was this information helpful? | |||||
Sep 4, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 06, 2016 Airtel Customer Care's response Dear Manish, This is with reference to your post dated 2 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Manish, This is with reference to your post dated 2 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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I had applied for mobile number portability MNP in Airtel MLB Road, Gwalior on 11 Apr 16, they assured me that it will be done within 8 days but not yet done. Regards
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