Airtel — Sim not working

Address:Gautam Buddh Nagar, Uttar Pradesh

I raised a request for port my mobile number [protected] (its a Vodafone Hyderabad) to Airtel Delhi/NCR circle, for which I gave all my documents along with initial security deposit of Rs 250/- on 14th July. Same was process by Airtel on 15th July. My porting request was approved by my old service provider and porting was supposed to be done on 21st July, 2015 at 11:45 PM. Now my old sim is not working as porting is done, but on the other hand my new Airtel sim is also not working. My UPC : VA132111 Mobile No : [protected] My mobile is not working as Airtel sim is not activated, I tried to call 59059 to get my sim activated, but I can not make even this call with my new sim. I got the new sim on 14th July itself at the time of document submission. My address is verified as I got the SMS for the same. Also, I am keep on getting SMS that 'Activation request not received. Please retry later.' Request you to kindly look into the issue on urgent priority as my number is not available because of the Airtel Sim Activation delay. My new Airtel Sim No :[protected] IMSI No : [protected]
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I have raised a service termination request, Please let me know how can I get my security money back? I paid 250 Rs to Airtel as a security deposit and I have a bill for the same.
Dear Shashank,

This is with reference to your post dated 23 July 2015.

Please share your alternate contact number with us at airtel.[protected]@in.airtel.com to enable us to assist you.

Look forward to hearing from you.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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My Airtel number is [protected].
I have also raised my concern to Appellate and visited Airtel Customer Relationship center for number of time. Unfortunately AIRTEL appellate is also not responding and Airtel Store people are not ready to take it forward.
My alternate contact number will be [protected]

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