[Resolved]  Airtel — Someone misused my personal details and taken 4g modem connection

Address:

Bangalore, Karnataka

My Name is Ramakrishna Peram. I I got multiple calls from airtel customercare for bill payment of 4G Modem with number "[protected]". I have told them those many times that I don't hold any 4G Modem and in fact any Internet Modems. Today an airtel person came to my address and was asking for the same 4G Modem bill payment with airtel number "[protected]". I was shocked because I NEVER USED any internet modems till now in my life. And it is even more shocking that all other details like Name, Address & alternate mobile number are all mine.

So, it's clearly understood that someone has misused my personal details & documents. If I recall, I remember that I have given my documents to two airtel representatives "ANJAN" & "DILLIP" for Airtel Broadband & postpaid mobile connections. But, they were cancelled because there was not airtel broadband service in my area & postpaid mobile SIMs never reached me.

NOW, coming to the frustrating part, HOW CAN AIRTEL ISSUE ANY CONNECTIONS (4G MODEM IN THIS CASE) TO ANYONE CHECKING THE PROPER DETAILS? I KNOW THEY WILL DO SEVERAL VERIFICATIONS. BUT, I NEITHER GOT ANY VERIFICATIONS CALLS NOR VISITS FOR ISSUING & ACTIVATING THIS NUMBER "[protected]", WHICH BEAR MY DETAILS.

AIRTEL HAS LOST ALL MY TRUST WITH THIS ACTION. I Want Airtel to trace this number and catch that person immediately and end all this.