Airtel — Terrible Service | |||
I bought a new airtel broadband service because I thought it would be better than the BSNL I have. Since day 1, the connection has not worked and now its been a month. I called to complain and customer service pretty rudely stated that if I want I can go ahead and send an email for cancellation. Forget about customer satisfaction, obviously airtel doesn't even care much for customer retention. It's pretty laughable how companies such as airtel put on such a professional front but have none of that marketing prowess flowing down to actual service. If you are considering an airtel connection, please think twice. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 29 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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