[Resolved]  Airtel — Threatening for payment of Bill not related to us

Address:Kutch, Gujarat

Dear Sir, We were using airtel network for our CUG but due to some reason we changed the same with portability, For our CUG number [protected] we are getting call regarding outstanding from landline number “[protected]” as per them they are representative of Airtel and asking for payment for same number, we explain them that this number is now not belongs to Airtel also we have cleared our all dues before portability transferred, but they are using bed words and threatening us for payment which is not belongs to us but used by some person from Ahmedabad in past, as per them we have to paid the payment because we are using this number and irritating with frequent call and threatening. Please clear that the above given number is belongs to airtel or any agency hired by airtel or what before we proceed to make complain against the person threatening to us in Police. Awaiting for your prompt reply.
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Aug 5, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Gadhvi,

This is with reference to your post dated 25 May 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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