Airtel — Unable to access services even after paying high amount 1 year upfront payment.

Address:Gautam Buddh Nagar, Uttar Pradesh

I have recharged my Airtel digital TV with 12 Months HD subsciption by paying Rs.6500 in March 2015. The subscription is valid till Feb 2016. But it is twice this year that the TV is showing service is deactivated due to low balance which is causing immense trouble and frustration. Attaching the reference image to show more information
+2 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Vij,

This is with reference to your post dated 22 May 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54492
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information