[Resolved]  Airtel — unable to get my sim blocked and not issuing duplicate sim

Address:New Delhi, Delhi

i have lost my phone in pune which has a airtel postpaid connection:[protected] on tuesday. since that time i am trying to get my number blocked but neither the customer care nor the store outlet anywhere in pune and in delhi helping me out.As per the suggestion from tilak road pune outlet i sent my brotther in delhi to karol bag airtel store to get my sim blocked and get a dulicate sim but the store representative didnt respond. I have sent him my photo and id proof on mail but the store peoplr wanted me to come there to issue the duplicate sim and to block the sim. I was ready to mail him the NOC from my side and to provide them the complain/for copy but they didnt respond. It is not possible for me to go back to delhi and get a new sim but they are not helping me out.
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Aug 14, 2020
Complaint marked as Resolved 
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help me
Dear Customer,

This is with reference to your post dated 23 October 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Mrisonu,

This is with reference to your post dated 23 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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