[Resolved]  Airtel — Unauthorised balance deductions

Address:

591311

Sir my name is ramesh s kuchnure and my no is [protected], carier-airtel
On 13/07/2016 i have recharged with rs 55 at 07:40 and in evening there was a deduction of rs 49 and when i asked the cust care today they are told me that u have been charged for using internet and u have opened some game store but i have recharged 186 earlier for 3g pack then how would they deduct the charge from my main a/c
When i talked to cc senior representative he told that it cant be refunded but why should i have been charged for the service which i have not used also when i asked for complaint no he didnt took my complain but when i told that i want to complain in consumer forum he took my complain and the complain no is following
Cbdov [protected]
Its my humble request to take serious action on this matter and i want my deducted money back
Earlier also there was a deuction of more than rs60-70 and then also there was same reaction this is second time
I am harrashed too much from this pl look the matter asap