[Resolved] Airtel — Unauthorized fixed line charges

nithia

from Ernakulam, Kerala

Address:	Chennai, Tamil Nadu, 600011
Website:	www.airtel.in

I am using Airtel Broadband and Fixedline connection since august 28, 2016. My connection was disconnected last week, I was told that i need to pay 970/- Rupees more as i have paid only 6500/- Rupees. Here i have attached the bill given by Airtel staff which was stated 6500/- only as Payment. I have already raised the complaint regarding this issue. the Compliant number is 75780580. Please Find the attachment and do the needful. My connection is barred more than 10 days. there is not action from their side, i have complained them several times via E-mail and calls.

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Jan 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 December 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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