[Resolved] Airtel — Very bad airtel network

vineetnirankari

from Muzaffarnagar, Uttar Pradesh

Address:

New Delhi, Delhi, 110065

I have complaint about bad network at my location and not even at my location when i travel within delhi call drops almost everywhere but there is no update from airtel. Everyday i miss lot of important calls and i am not even able to make outgoing calls sometime.
I received a call from airtel that our engineer will visit your place and check the network but no one has visited at my location. I have to pay extra money for call drops but there is no rebate. But the big issue is network. When i do not get good network then why should i pay bill, just for missed call alerts? Its seriously a big problem. Please help me to get this issue resolve asap
My number is [protected]
Name: Vineet

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Sep 5, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2016

Airtel Customer Care's response Dear Vineet,

This is with reference to your post dated 21 July 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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Comments

vineetnirankari

from Muzaffarnagar, Uttar Pradesh

Do you know how much i have to suffer because of this. I am working in mnc and everyday i miss my cab because of this poor network. I am not getting any calls from my cab driver and he moves the cab everyday and i have to go office by myself and i am working in grave yard shift. I have attached a screen shot of missed calls messages i received everyday but cant attach more pictures here. But still no one has contacted me to get this resolve. I recently paid my monthly bill on time but i think i did mistake actually i have not to pay before this issue get resolve. Anyways i am loyal with my side lets see how much effort you do to resolve my problem.
WAITING
Sorry i am not able to attach the screen shot. If you want i can provide you on email.

vineetnirankari

from Muzaffarnagar, Uttar Pradesh

I think i need to share this to social sites as well so that everyone knows about this.

vineetnirankari

from Muzaffarnagar, Uttar Pradesh

Hi Akansha,

Could you please let me know how long it will take to resolve this issue, so that i can claim my bill amount for this poor service. As already i have suffered for 2 months.

Regards
Vineet Dua
[protected]